Netflix plans to have closed captioning available for its entire video library by the year 2014. Netflix came to this decision due to a lawsuit from the National Association for the Deaf (NAD) that surfaced in 2010. They claimed that the Netflix website should be classified as a “place of public accommodation.”
Netflix already has closed captioning for around 85% of its content, and hopes to bring it up to 90% by next year. The NAD expressed gratitude toward Netflix, saying that it represents some 48 million people who are now able to enjoy the video service without having to wonder if their show will have closed captions.